Message Routing
Specify your order reference or cabinet dimensions. Our warehouse fulfillment team reviews gasket inquiries, transit damage reports, and volume tier estimates every weekday morning.
Immediate Answers
Support essentials
Standard policies for swift resolution before dispatching a custom support inquiry.
Fulfillment
Guarantee
Architectural
Standard dispatch
Breakage policy
Trade tiers
Orders pack from our Austin facility within 24 hours. Continental shipments reach destinations within three to five business days with live freight tracking.
Any borosilicate jar or Tritan container damaged in transit is replaced immediately at zero cost. Submit a photo of the packing slip for same-day re-shipment.
Volume discounts begin at fifty modular units for interior designers and kitchen remodelers. Upload cabinet elevation drawings for custom container bundles.